Equality and Diversity

"For the past three years Snéha has provided annual training on equalities and anti-oppressive practice to all staff employed in Hertfordshire's children's homes.  This has met the requirements of the government's National Minimum Requirements for Children's Homes....The training has always been extremely well received by staff.  In addition to focussing on legal requirements, Snéha has been highly effective in addressing specific issues within individual homes, and staff have found her courses highly relevant to their day-to-day work.  As a result, she has made a major contribution towards raising care standards.”  Mel Wood, Learning and Development, Children Schools and Families, Hertfordshire County Council

”Snéha is involved in providing the Group with a training session in relation to Equality and Race.  The event “Working With Respect", is being provided to Board Members, staff and tenant committees.  Snéha's approach and personable style has been a great asset in presenting a challenging subject to a wide audience.  The feedback for Snéha's training has been extremely positive.  Snéha has also assisted the Group in reviewing its policies and strategy in meeting the challenge to become a diverse employer." John Fletcher, Personnel and Training Manager, Longhurst Housing Association

“The Diversity session allowed me to just be more aware and considerate of my young person’s feelings and his history and background...This session took a broader view and also specifically applied the learning to the Independent Visitor relationship with the young person...From the Diversity session I've learned how culture and discrimination influence the care of children / young people looked after”. Independent Visitors’ feedback, Independent Visitors Scheme, NCH

"Engaging”  ”Excellent” ”Highly relevant to Approved Social Worker practice" Participants’ feedback

"Snéha is an excellent trainer.  Very reliable and always lively, engaging, popular with those attending the courses and effective as an educator." Rob Brown - Approved Social Work Training Programme Director for South West England

“Snéha has trained mental health managers (one day course) in race and culture and our front line staff in gathering and monitoring ethnic data (half day course) over a couple of years. She has also undertaken a review of the Primary Care Trust's policies in the light of the Race Relations Amendment Act and was a trainer for practice staff and General Practitioners in Watford for a project raising awareness in working with minority ethnic patients.” Penny Bennetts - St Albans and Harpenden Primary Care Trust

"NCH has used Blue Tulip Training to facilitate Equality and Diversity training within the organisation for several years.  At all times Sneha has acted in an extremely professional manner and has dealt sensitively and competently with all the issues associated with such an emotive subject.  We have been entirely satisfied with her performance and conduct and hope to continue using Blue Tulip for the foreseeable future." Marian Wood Team Leader  HR Learning and Development NCH

Cultural Differences

“Snéha coached me through a very special experience of one initial meeting and six follow up sessions.  I got what I wanted - understanding, encouragement and "the right question, at the right time, in the right tone."  She has excellent listening and summarising skills.  Whenever Snéha summarised, I could hear back my own words.  She held up mirrors for me.  I learned a lot!  Snéha’s cultural sensitivity has been very helpful.  I enjoyed her positive, gentle and firm approach.  A perfect match of honesty and partnership. Highly recommended as a coach!" Anna De Boer, Capacity Development Coach, and consultant for Norwegian Refugee Council in Sri Lanka, 2006.

”I had several sessions with Snéha during which I was able to discuss race awareness and my own feelings and attitudes to other ethnic groups.  This enabled me to clarify my thoughts and feelings in a detached and honest way which was refreshing and helpful.  Snéha guided me through this process with great skill and sensitivity.” Anthony Fisher, Chairman, Fisher Research Ltd

Interpersonal Skills

"I really enjoyed the Springboard course and Snéha's friendly training style and the way everyone's input was encouraged and acknowledged...Through one-to-one mentoring with Snéha, I was able to look at my personal situation objectively and make plans for my future development and career plans...It helped that Snéha understood barriers that I faced as an Asian woman and as a person with care responsibilities.  She has a wealth of knowledge and experience that benefited me greatly." Ms Amarjeet Kaur

”Snéha has for many years provided Hertfordshire Adult Care services with excellent training courses.  Her particular strength is in helping people improve their 'people skills', such as negotiating and working with interpreters.  She is not afraid to take on subjects people have strong feelings about, such as sexuality and people with learning disabilities.  Her commitment to equality and diversity is demonstrated in many ways, not least by her learner-centred approach.  Participants consistently rate her courses as both valuable and enjoyable!” Susan Suleski, Manager Training Department, Hertfordshire Adult Care Services

"Snéha's positive and understanding approach has challenged me to recognise, question and examine my values and assumptions in a safe environment.  Snéha has been a magical change agent in my life and her words echo through my thoughts and actions...From the post graduate certificate in management course, I wholeheartedly recommend Snéha as an enlightening, enthusiastic and compassionate trainer whose capabilities of holding and stretching groups has to be experienced to be believed." Chris Thompson, Family Centre Manager - Borehamwood

"Sneha had a very friendly training style and she encouraged everyone's participation in the exercises which made the sessions truly hands-on. As the course progressed, we were able to look at our personal situations objectively and identify rational solutions" Allmas Mullah, Pune India

"The trainer, Sneha, played a very very integral part in my enjoying this course and 'seeing' myself and the world around me in a new way. I am left with an amazing feeling and a great sense of hope, excitement and positivity. At the end of it all I am full of new learnings and discoveries within myself, some pleasant and some not so pleasant. However with excellent guidance and personal attention from Sneha I sailed through the feelings of sadness, harsh discoveries and happy revelations. Prieti Dey Executive Producer, Star Plus Mumbai, India

Bullying and Harassment

"Ms Khilay, who is an experienced external investigator for harassment and bullying assertions and is accordingly qualified, conducted an independent, and we think very extensive investigation"    Report from Employment Tribunal

Snéha Khilay was commission by the London Borough of Enfield as a consultant to work with Third Sector organisations, based within the Borough to improve working relationships and enhance service delivery. Ms Khilay worked in a planned and professional manner and was empathetic to all parties concerned. I found her to be flexible, adaptable and well informed in her particular work area which was enabling for all those involved in the process." Derek Hamilton, Project Manager, One Large Intervention – London Borough of Enfield