"Be the change you want to see in the world." - Gandhi

Investigations and Mediations

Blue Tulip Training conducts independent investigations into allegations of bullying and harassment. The objective and impartial approach coupled with a strong personal commitment to the various cases investigated has meant that the investigations have been completed within a realistic time frame. The organisations concerned have valued the professional input with its significant benefits; costs have been reduced and complaints are resolved effectively.

Blue Tulip Training has conducted investigations, some which include high profile cases, for:

  • Financial Institutions
  • Law Firms
  • Charities and Voluntary Organisations
  • Drug and Alcohol Related Organisations
  • Local Authorities
  • Primary Care Trusts
  • Mental Health Trusts
  • Universities
  • Commission for Race Equality (CRE)

Mediations

Blue Tulip Training also conducts mediation sessions for organisations that have undergone an investigation process or who wish to resolve a formal complaint through mediation. This route:

  • encourages both parties to actively seek a solution to differences and agree effective ways of working together in the future
  • helps restore a professional relationship and harmony between the two parties concerned

Benefits

  • enhanced, more effective working relationships between all parties
  • improved communication
  • an opportunity for each party to share their perspective and the other party to acknowledge this
  • establishes boundaries of appropriate and reasonable behaviour
  • clarifies management role, responsibility and accountability (if appropriate)
  • mitigates the consequences of inappropriate behaviour on staff relations and service delivery
  • builds self-confidence and self-esteem

Other work undertaken:

Designed and delivered training on grievance and disciplinary investigations with follow up support for HR Directors, Managers and staff on implementing good practice.

Training and Support for Senior HR Staff and Harassment Advisors on

  • case management (of Bullying and Harassment), providing an opportunity for HR staff to share dilemmas / concerns and, through this process, identify sound and appropriate practice
  • training in-house investigators and Harassment Advisors
  • factors to consider when managing cases of bullying and harassment (at both informal and formal stages)
  • establishing the difference between discriminatory and appropriate behaviour.

Consultancy Support to Heads of Equality and Diversity and Senior Managers on

  • review of Dignity at Work Policy
  • how to support staff on responding to allegations of bullying and harassment effectively and within the policy / legislative frame
  • developing strategies to support staff in dealing with issues of discrimination

"Ms Khilay, who is an experienced external investigator for harassment and bullying assertions and is accordingly qualified, conducted an independent, and we think very extensive investigation"

Report from Employment Tribunal

"Snéha Khilay was commission by the London Borough of Enfield as a consultant to work with Third Sector organisations, based within the Borough to improve working relationships and enhance service delivery. Ms Khilay worked in a planned and professional manner and was empathetic to all parties concerned. I found her to be flexible, adaptable and well informed in her particular work area which was enabling for all those involved in the process."

Derek Hamilton, Project Manager, One Large Intervention – London Borough of Enfield